Customer information

Terms and conditions

These straightforward terms apply to DMV Luxury Detail LLC appointments.

Appointments and service duration

Estimated service times are approximately 1 hour 30 minutes for an interior or exterior detail, 2 hours 30 minutes for a complete detail, 6 to 7 hours for ceramic coating, and 8 hours for the complete-detail and ceramic-coating bundle. Vehicle size, condition, access, and preparation needs may affect the actual duration.

Online bookings are appointment requests. DMV Luxury Detail will confirm the service details and location directly.

Weather and rescheduling

Mobile detailing depends on safe, workable weather. If rain, extreme temperatures, or other conditions prevent the service from being completed safely, DMV Luxury Detail will contact the customer to reschedule.

Vehicle condition and liability

DMV Luxury Detail LLC is not responsible for any pre-existing damage, scratches, stains, or issues that occur during or after the service. Extremely dirty, pet-hair-heavy, or bio-hazard conditions may require an additional up-charge.

Ceramic coating and maintenance

The ceramic coating service is designed to provide up to 7 years of protection with proper maintenance. Results and longevity vary with vehicle condition, preparation, product selection, use, storage, washing methods, and environmental exposure.

Maintenance membership availability, cadence, scope, pricing, and terms are confirmed directly before enrollment.

Appointment notifications

By booking online, the customer agrees to receive transactional email and text notifications about the appointment and requested service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to stop text messages or HELP for assistance. Consent to receive text messages is not a condition of purchase.

Contact

Questions can be sent to contact@dmvluxurydetail.com or discussed by calling 703-863-6491.